Thank you very much for visiting ShopILJ.com!
We ship out orders every day from our warehouse located in South Florida! Due to the high demand for our items and made-to-order (personalized) nature of our fabulous selection, please allow up to 7 business days for personalized items to ship out. Our special ordered jewelry pieces can take up to 4 weeks for delivery. Non personalized orders will ship out within 2 business days. Please note that if one of the items on your order has a longer production time that is the time frame for shipping for your complete order. Orders ship out complete not piece by piece.
We are not responsible for orders delayed or lost in transit by the postal service. We ship orders to the address that was provided to us by the customer. We do not keep credit card information on file. We ship orders through DHL and USPS.
For any inquiries, please email us at:
firstname.lastname@example.org ~ Monday-Friday, 9:00am-5:00pm Eastern